Betting is entertainment, not a livelihood. BetKong wants you to stay safe and enjoy every experience. Our responsible gaming tools and guides are here to help you play within healthy limits.
We don't just want to entertain you — we want you to play in a way that's healthy and enjoyable.
Decide for yourself how much you want to wager. Set daily, weekly, and monthly limits — once set, you cannot exceed them.
Set your own play time. Schedule automatic breaks at regular intervals. The system will alert you when your time limit is reached.
Temporarily suspend your account for anywhere between 24 hours and 6 months. You will not be able to log in during this period.
You have the option to permanently exclude yourself from the platform. Once done, opening a new account in the future will also be blocked.
BetKong strictly enforces an 18+ policy. Age verification is carried out at registration, and accounts belonging to minors are closed immediately.
If you're struggling, our responsible gaming team is available 24/7. Reach out for free advice and support.
Go to your account settings to set a daily, weekly, or monthly maximum deposit amount. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Once you reach a set loss amount, you won't be able to place any more bets. This limit protects you from significant losses. When the limit is hit, the system automatically stops the game.
Set how long you want to play in one session. When the time is up, a pop-up will appear. If you don't take a break, you'll be logged out automatically.
An hourly notification will remind you how long you've been playing and how much you've won or lost.
You can view your full betting history, win/loss record, and spending summary at any time.
If you feel you need a break, activate a cooling-off period of 1 day to 6 weeks. During this time, you will not receive any promotional emails either.
Responsible gambling means treating betting or gaming as a fun form of entertainment — never as a source of income or a way to solve problems. At BetKong, following responsible gambling principles matters for every player.
Online betting is growing in popularity across Bangladesh. But like any form of entertainment, it's enjoyable within limits — and harmful without them. BetKong wants you to recognize those limits and stick to them.
Responsible gaming rests on three core principles:
Keep in mind: Betting is never a way to pay off debt, cover household expenses, or get rich quick. It is entertainment only.
Building good habits is easiest when you start early. Follow these seven habits for responsible gaming at BetKong:
Never bet with money set aside for household expenses, rent, or emergency savings. Only use funds you can afford to lose without affecting your daily life.
Never bet when you are angry, frustrated, or under the influence. Take a moment to calm down and clear your head. If you cannot manage your emotions, stop playing for the day.
"One more win and I'll get it all back" — that's a dangerous mindset. If you lose, accept it and walk away until tomorrow. Chasing losses leads to far bigger problems.
Don't play for hours on end. Every 30–60 minutes, get up, stretch, and have some water. A fresh body and mind help you make better decisions.
Set not just loss limits, but winning limits too. Once you hit a target, call it a day. Knowing when to stop after a win is the hardest — but most important — part of responsible gaming.
When the people close to you are aware, you become more accountable. They can keep an eye on your habits and step in if needed.
Instead of relying solely on betting for entertainment, spend time on other activities such as sports, reading, or socializing with friends.
BetKong lets you set various types of limits on your account. You can adjust these at any time from your account settings — reducing a limit takes effect immediately, while increasing one requires a 24–48 hour cooling period.
| Limit Type | How It Works | Time Limit |
|---|---|---|
| Deposit Limit | You won't be able to deposit beyond a set amount | Daily / Weekly / Monthly |
| Bet Limits | The maximum amount you can wager within a set period of time | Daily / Weekly / Monthly |
| Loss Limit | Betting will stop once you've lost a set amount | Daily / Weekly / Monthly |
| Session Time | How long can you play in one sitting | Per session (in minutes) |
| Cooling-Off | Temporarily suspend your account for a set number of days | 1 day to 6 weeks |
| Self-Exclusion | Permanent or long-term account closure | 6 months to permanent |
To set limits: log in to your account → Settings → Responsible Gaming. For any concerns, contact us at support@betkong.ws.
Sometimes we don't realize when betting is becoming a problem. Watch out for these warning signs:
You are spending more time and money than you planned.
You keep trying to win back money you have lost.
You are hiding your betting activity from family or friends.
You are betting with household money or borrowed funds.
You feel restless, irritable, or frustrated when you're not playing.
You are neglecting work, studies, or family.
You are experiencing financial difficulties due to betting.
You've tried to stop gambling but haven't been able to.
If three or more of these signs apply to you, please contact BetKong Support. Asking for help is not a weakness — it is the smart thing to do.
Ask yourself the following questions honestly. Your answers will give you a clear picture of where you stand with responsible play.
Have you ever spent more on betting than your planned budget?
Have you ever chased your losses by placing more bets to win back what you lost?
Have you ever hidden the amount you bet from family or friends?
Do you feel restless or irritable when you are unable to bet?
Are you prioritizing betting over work, family, or other responsibilities?
Have you ever bet using household money or borrowed funds?
Have you ever wanted to stop but found you couldn't?
If 3 or more of your answers are "Yes", please contact us at support@betkong.ws. Our responsible gaming team is ready to help, free of charge.
Betting addiction is a recognized mental health condition — there's no shame in it. Reaching out for help is the bravest thing you can do.
To get help from BetKong:
Our responsible gaming team will listen to you in complete confidence and help you take the right steps forward.
Keep in mind: Once Self-Exclusion is activated, BetKong will stop sending you promotional offers, and any attempt to open a new account will be detected and blocked immediately.
BetKong strictly prohibits anyone under the age of 18 from using the platform. If children or teenagers in your home have access to your device, please take the necessary precautions.
If you suspect a minor is using BetKong, please report it immediately at support@betkong.ws.
Every player's safety is our top priority at BetKong. Register today and enjoy the platform responsibly using our full suite of responsible gaming tools.